TO PREVENT CALCIFICATION AND CLOGGING
Descaling your machine is a necessary part of keeping it fresh and ensuring the best-tasting coffee. Not descaling your machine can also lead to issues. For example, the machine can start leaking if the coffee cannot flow through it properly. The descaling process goes as followed:
- Make sure that the water tank is filled with at least 0.5 litres of water.
- Make sure that the capsule inlet is empty.
- Empty the capsule container and the drip tray.
- Let water run through the machine (without a capsule).
- Add the descaling solution to the water tank.
- Place a cup or container underneath the nozzle.
- Press and hold both the espresso and lungo buttons simultaneously for 2 seconds.
- Let the descaling solution run through the machine for a second time.
- Fill the water tank with fresh water.
- Run 6-8 cups of water through to make sure the machine is free of any descaling solution residue.
HOW OFTEN SHOULD I DESCALE?
We recommend to descale your machine every 3-6 months in average. For areas with mineral-rich water, it should be up to once every third month. The intervals depend on the frequency of servings and the amount of lime in your water. Below you can find some guidelines:
Soft water: 0-6 dH
after 1200 servings or 6 months
Medium hard water: 7-13 dH
after 600 servings or 3-6 months
Hard water: 14-20 dH
after 300 servings or 3 months
AIRING THE MACHINE
PREPARING THE MACHINE FOR LONGER NON-USE OR TRANSPORTATION
If you are moving the machine or plan not to use it for a long period of time, we recommend that you air it. You will then drain the machine completely of water to avoid freezing and leaking.
- Switch ON the machine
- Pull the capsule inlet lever down (without a capsule)
- Push either of the brew ratio buttons.
- As soon as water starts pouring out, remove the water tank.
- Once the water stops pouring, the airing of the machine is complete.
DEAIRING THE MACHINE
WHEN THE MACHINE IS NEW OR HAS NOT BEEN USED IN A WHILE
When your new machine arrives, it is completely out of water, and you will need to deair it to let water in. You will notice this when you have filled the water tank, but no water comes out when it’s supposed to start brewing. The machine will also make the same noise it does when performing a normal brewing procedure. To deair your machine, follow the steps below:
- Turn the machine ON.
- Fill up the water tank.
- Have the capsule inlet lever in its upright position. Push it slightly further back towards the back of the machine until you hear a sound.
- Run a cup of water through the machine before brewing a cup of coffee by pressing either the espresso or the lungo button. Your machine is deaired when water comes out of the nozzle.
TO REMOVE OPTICAL MARKS AND RESIDUES
Use a damp cloth with mild, non-abrasive cleaning detergent to remove stains of grease or fingerprints from the machines surface. Remove the capsules from the container frequently and rinse it to avoid mould or bad smell. Clean the water tank from lime stains or sewage frequently by using a non-abrasive cloth and agent (e.g. dishwashing liquid).